Política de privacidad

1. Who is responsible for the processing of your data?

The person responsible for the processing of your data is EMMA MOBILE SOLUTIONS, S.L., (hereinafter, EMMA) and/or the other companies affiliated with ARKANA CONSULTORES, S.L, with N.I.F B-65805301, and with registered office at Calle Alcalde Pérez de Lera , 1, 1ºB, 24008 León.

This Privacy Policy regulates the access and use of the EMMA service by making available to the Internet user (hereinafter, the “User”) interested in the services (hereinafter, the “Services”) and contents (hereinafter, the “Contents”) hosted on the website www.emma.io (hereinafter, the “Website”).

With whom do we share your data?
We will share your data with service providers that help or support us, whether it is any of the companies of the ARKANA business group or external collaborators.

Which are the ARKANA group companies that apply this privacy policy?
The ARKANA Group offers its services through various entities:
-EMMA MOBILE SOLUTIONS, S.L., with N.I.F B-65805301
-ARDE MARKETING SL, with CIF B27857895
-PODA CONSULTORA, S.L., with CIF B04961561
The aforementioned companies undertake to jointly attend to the exercise of the rights of the interested parties, as well as to comply with the same standards in terms of privacy and data protection.

2. Why is EMMA entitled to carry out data processing?

The data of the Users that are collected through the online registration forms available on the Website are collected by EMMA in order to be able to provide their Services.

In accordance with the provisions of the applicable privacy regulations and their development regulations, EMMA, owner of the Website, informs the User of the existence of an automated file of personal data, duly registered in the General Registry of the Spanish Agency of Data Protection, created by EMMA under its responsibility.

3. What are the purposes of the processing of your personal data by EMMA?

Your personal data collected by EMMA may be used for the following purposes:

(i) The provision of services carried out through the Website.

(ii) Send you commercial communications and/or newsletter, by letter, telephone, SMS or other equivalent means of communication, about activities and promotions related to your interests.

Likewise, the User consents to the processing of their data for the preparation of profiles, as well as for the segmentation of their data.

The aforementioned treatments may have the purpose of both the analysis and production of statistics to know the traffic and use of the Website by Users, as well as the determination of their tastes and preferences to send them promotional information according to their interests.

Acceptance of this Privacy Policy implies the express consent of the User to the processing of the personal data provided.

However, the User may revoke the consent, in each commercial or advertising communication that is sent to him, and at any time, by notifying the following email address [email protected] by letter addressed to EMMA.

EMMA undertakes that the personal data requested will be strictly necessary to carry out the requested service.

4. Veracity of the data

The User guarantees that the personal data provided is true and is responsible for notifying EMMA of any modification thereof.

The User will be responsible for the veracity of the data provided, reserving EMMA the right to exclude from the registered services any User who has provided false data, without prejudice to other actions that proceed by Law.

It is recommended to have the utmost diligence in terms of Data Protection through the use of security tools, and EMMA cannot be held responsible for illegal theft, modification or loss of data.

5. Data retention

The personal data provided will be kept by EMMA as long as the User does not express his desire to unsubscribe from EMMA services and this in order to receive information about company products.

6. Rights of the User in relation to their data

The User has the right to (i) access their personal data, as well as (ii) request the rectification of inaccurate data or, where appropriate, (iii) request its deletion, (iv) request the limitation of the treatment of their data, (v) oppose the processing of your data (vi) exercise the right to forget your data and (vii) request its portability.

In order to exercise said rights, it is necessary for the User to prove his or her personality to EMMA by sending a photocopy of his National Identity Document or any other legally valid means.

The User can exercise all these rights at the following email address [email protected], indicating the reason for their request.

The User can also send his request by ordinary mail to the following address:
Calle Mayor Pérez de Lera, 1, 1ºB
24008 Leon (Spain)

Without prejudice to any other administrative resource or judicial action, the User shall have the right to file a claim with a Control Authority, particularly in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, in in the event that you consider that the processing of your personal data is not adequate to the regulations, as well as in the event that the exercise of your rights is not satisfied. The supervisory authority to which the claim has been filed will inform the claimant about the course and result of the claim.

7. Data security

The protection of the privacy and personal data of its customers and visitors is very important to EMMA. Therefore, EMMA does everything in its power to prevent your data from being misused. Your data can only be accessed by authorized personnel.

EMMA maintains the security levels of personal data protection in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the User provides through of the Website, without prejudice to informing you that Internet security measures are not impregnable.

EMMA undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with the applicable legislation, as well as to grant them safe treatment in the assignments and international transfers of data that, where appropriate, may occur.

8. Questions

If you have any questions about this privacy policy, please contact us by sending an email to [email protected].

9. Acceptance and Consent

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing thereof by EMMA, in the manner and for the purposes indicated in this Privacy Policy.